Refayat
Ahmed. — AI Transformation, Business Analytics & Talent Leadership
I work at the intersection of technology, people and analytics — translating AI and digital capabilities into meaningful organisational change.
MSc Business Analytics at Bayes Business School
Former Senior Manager, Talent Management at Banglalink
IMPACT AT A GLANCE
People, programmes and progress.Telecom, Talent & Digital Transformation
Enterprise AI capability initiatives
Ennovators 6.0 & 7.0 · Digital Ideation Competition
LinkedIn, Facebook & Instagram pages of Banglalink
Skills-based talent architecture
Selected Work
A selection of initiatives connecting AI adoption, talent, leadership and organisational transformation.
01 / SELECTED WORKScaling AI Capability Across the Organization
Turning AI awareness into practical capability through Digi-Ignite, AI Ascend and enterprise AI enablement.
02 / SELECTED WORKBuilding a Skills-Based Talent Architecture & Employer Brand Transformation
Connecting Oracle HCM Dynamic Skills, competency frameworks and a refreshed talent pipeline.
03 / SELECTED WORKLeading Leadership Learning & the Banglalink Brand Values and Logo Revamp
Building leadership capability while bringing Banglalink’s refreshed values and brand to life across the organisation.
Leadership learning, brought to life.
In brief. Marketing and technology face a launch deadline. Blame and avoidance deepen the disagreement. The team refocuses on a shared customer goal and agrees to release essential features first, with advanced features in a later update.
Career Journey
One evolving perspective on how systems, people, and decisions connect.
Engineering & Telecom
I started in network strategy, performance and optimisation, learning to think in systems and solve problems with data.
Talent & People
I chose to move from technical systems to human capability, excited to shape how people learn, lead and grow across the organisation.
AI & Transformation
I led enterprise AI enablement, skills architecture and technology-enabled learning, helping people embrace change rather than fear it.
Analytics & Strategy
Now at Bayes for an MSc in Business Analytics, I’m deepening the analytical foundations I need to scale towards transformational leadership.
Explore professional experience
Talent Management Senior ManagerMar 2024–Sep 2026
Banglalink Digital Communications Ltd · Dhaka
- Led AI Ascend and Digi-Ignite, reaching and enabling 900+ employees through enterprise AI capability initiatives.
- Implemented Oracle Dynamic Skills and developed Oracle OTBI and Power BI talent analytics.
- Led adoption of Articulate and HeyGen; partnered with INSEAD and NTU on leadership development.
Talent Management Lead SpecialistSep 2022–Mar 2024
Banglalink Digital Communications Ltd · Dhaka
- Core organiser of Ennovators 6.0 and 7.0, engaging over 35,000 participants.
- Led digital upskilling and leadership programmes including LeadHership and DigiEd Connect.
- Supported female STEM students through Womentor and managed enterprise e-learning platforms.
Radio Service Specialist EngineerOct 2019–Sep 2022
Banglalink Digital Communications Ltd · Dhaka
- Developed data-driven 4G capacity and forecasting models.
- Contributed to 5G roadmap development through analytical evaluation.
- Led network optimisation, root-cause analysis and performance testing.
Transmission Service Specialist EngineerSep 2018–Oct 2019
Banglalink Digital Communications Ltd · Dhaka
- Designed a multi-vendor asset tracking system, reducing asset loss by 25%.
- Supported transmission operations, monitoring and vendor coordination.
Project Innovation Manager (Intern)Jun 2018–Jul 2018
Unilever Bangladesh · Dhaka
- Assisted operators in configuring autonomous production equipment, improving efficiency by 6%.
Capabilities
A multidisciplinary toolkit. Built through practice, strengthened through continued learning.
Analytics & AI
- Business Analytics
- Generative AI Content
- AI Adoption
- Power BI
- Python
- SQL
- R
- Digital Analytics
- Data-driven Decisions
Transformation
- Digital Transformation
- Technology Adoption
- Workforce Capability
- Project Management
- Capability Strategy
Talent & Leadership
- Talent Management
- Leadership Development
- Skills Architecture
- Learning Strategy
- Employer Branding
Platforms & Tools
- Oracle HCM
- Oracle OTBI
- Power BI
- HeyGen
- Articulate
- Enterprise E-learning
Insights
Questions I’m thinking about at the intersection of transformation, AI, people and analytics.
Why AI Adoption Is a People Challenge Before It Becomes a Technology Challenge
Exploring the role of leadership, culture and capability in organisational AI readiness.
Explore the insightFrom Dashboards to Decisions: What Business Analytics Should Actually Solve
A perspective on connecting analytical work with the decisions that matter.
Explore the insightWhat Moving from Engineering to Talent Management Taught Me About Transformation
Connecting technical systems, human capability and cross-functional change.
Explore the insightEducation
Adding analytical depth to a career already rooted in technology and organisational capability.
MSc Business Analytics
Bayes Business School, City St George’s, University of London
Deepening expertise in statistics, analytics, AI and business decision-making.Executive MBA
Institute of Business Administration, University of Dhaka
Strategic, analytical and leadership foundations.BSc Electrical & Electronic Engineering
Bangladesh University of Engineering and Technology (BUET)
Engineering, communication systems and analytical problem-solving.
Different chapters.
The same curiosity.
My story
I began in engineering, learning to understand complex systems through network planning and performance. Moving into talent management shifted my attention from infrastructure to people: how they learn, lead and build capability together. AI and digital transformation brought those perspectives closer. I worked on enterprise AI enablement, skills architecture and learning experiences, seeing how technology only becomes useful when people can put it into practice. Now, at Bayes Business School in London, I’m deepening my analytical foundations. I see this as the next chapter of the same journey — connecting technology, human capability and better business decisions.
Beyond work
Solo travel, drone photography, new countries and cultures, and the occasional adrenaline sport keep me curious. Volunteering and mentoring also matter to me, from supporting young innovators to contributing to social innovation and community initiatives.
What I’m exploring
AI adoption, business analytics, the future of work and skills-based organisations. I’m especially interested in how leadership and organisational capability turn new technology into meaningful change.
Recommendations
In the words of managers and mentors I have worked with, shared on LinkedIn.
Refayat has consistently impressed me with his exceptional talent management skills and strategic vision. Throughout his tenure in the Talent Management team, he has consistently demonstrated Strategic Mindset, Quality Centricity, Digital Acumen and Creativity and Problem-Solving.